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If syslog is not working, verify that the source IP range is in the range that is specified under Configure, General Preferences, Security Settings, Syslog Sources and either pick the RFC1918 Subnet ranges or Syslog capable IP subnets. RFC1918 is the private ranges of 10.x.x.x/8, 172.16.x.x/12 or 192.168.x.x/16.